Works through an outage
Games and prize printing keep running if the store's internet drops. The kiosk does not need a connection to hand a customer a voucher.
In-store interactive kiosks
Store kiosks that keep playing when the internet drops.
ACMEA builds the kiosks and runs them: the game, the prizes, the budget limits, and a dashboard that shows what each store did today. The games keep working through an outage, so a dropped connection does not cost a customer a voucher.
Customer gamesRuns offlineCentral controlBudget limits
Overview
Stores run the floor. HQ runs the campaign.
Interactive games and promotions with control over budget, schedules, and prizes. The store gets the machine. HQ gets the levers, from one view.
Games you can swap
Change the game, the prize, and the schedule without touching the hardware. A slot this week, a wheel next, and hours that follow the busy times.
One dashboard for the chain
Every store on one view: what played, what was won, and what needs a refill. Staff stay on the floor instead of working a backend.
How it works
Offline on the floor. Online at HQ.
The store side runs without a connection. The control side runs from one place. That split is the design, not a limitation.
01
The kiosk
A touchscreen the customer plays. Token or on-screen, it starts a game in one tap and prints the voucher at the end.
02
Runs without a connection
The game and the printer run on the kiosk itself. Losing the shop-floor network does not stop anyone playing or getting a voucher.
03
Control from HQ
Promotions, prize rules, and printer status are changed and watched from one dashboard, without a trip to the store.
Game experience and rules
Pick the game. Set the limits.
The kiosk is worth a stop when the game is worth playing. The rules keep the budget honest.
Games people play
Pick a store jackpot slot or a wheel of fortune. Refresh the look, the prizes, and the rules for a season or a week, and the hardware stays put.
Prize rules
- Set how many prizes go out each day. Unclaimed ones roll over.
- Pick when the jackpot can be won, so the big prize lands when the store is busiest.
- Set the kiosk's open and close times to the busy hours, not the full shop day.
Performance tracking
What each store did today.
The dashboard turns a row of kiosks into something you can read: play, prizes, stock, and equipment.
Player engagement
How many customers played, and when the store peaked.
Prize inventory
Won, remaining, and what needs a top-up, live.
Budget protection
Spend stays inside the campaign envelope, so nothing surprises you at the end.
Equipment health
A kiosk that stops, or a printer low on paper, shows up immediately.
Rewards and budget control
A budget for each store.
A chain is many different stores. Each location gets its own quotas and its own hours, so a busy branch and a quiet one run different campaigns.
A budget per store
Set a daily quota per location: a small discount, a bigger voucher. Spend follows each store's own traffic.
Per-store schedule
Start, end, and active hours are set for each location, not for the whole chain.
Even spread
Prizes spread across the days a store is open, so one branch does not burn through its budget early.
Voucher on the spot
A winner gets a valid voucher printed at the kiosk, in that store.
New revenue
The screen is an ad slot.
The kiosk is a screen customers already touch. Let a brand sponsor the game: co-branded games and sponsored activations, and that screen earns money instead of costing it.
FMCG brand sponsorsCo-branded gamesSponsored activationsScreen revenue
Retail media slot
A sponsor buys the slot: a co-branded game for the week.The activation runs while rewards stay on budget.The store picks up a revenue line on a screen it already owns.
How ACMEA delivers
We build it and we run it.
ACMEA carries the kiosk from the first store visit to a supported network, so the team is never left to run it alone.
Walk the store first
Watch the customer flow and set the campaign goal before deciding on hardware.
Application and hardware
The software and the machine it runs on: touchscreen, printer, reader.
Games and reward rules
The game set and the rules that keep it honest: limits, jackpot timing, hours, quotas.
Live operations and content
Change themes, prizes, and schedules from one dashboard, and watch every store and printer.
Support for the floor
A helpdesk the store can call. Broken units, empty printers, and software faults get fixed without the team debugging.
Training
Hands-on training so staff run a campaign and read the dashboard without the manual open.
Why ACMEA
Most kiosk projects die at the edges.
The machine is the easy part. Integration, uptime, content, and support are where projects stall. ACMEA builds the platform and the operating model together.
A kiosk is one system we build and then operate.
Reliability is part of the build, not an afterthought.
30+ years across IT change, automation, and delivery.
We deliver working systems, not advice.
FAQ
Questions operators ask before installing kiosks.
What happens if the store loses internet?
The kiosk keeps running. Games stay playable and vouchers still print, because the game runs on the kiosk rather than depending on a connection.
Do we buy the hardware from ACMEA, or use our own?
We supply the reference kiosk and peripherals, and can work with existing hardware where a store already has suitable units.
Can it connect to our loyalty or point-of-sale systems?
It connects to what the campaign needs: prize validation, voucher rules, and reporting. The exact integration is set during assessment.
How is campaign budget protected?
Daily prize limits, jackpot timing, and per-store quotas are set centrally, so spend stays inside the campaign envelope instead of running open-ended.
What does a rollout look like?
Assessment first, then a small pilot, then a phased rollout. Stores come online in waves, with support in place from day one.
Is the screen a place for brand advertising?
Yes. Sponsored games and brand activations turn the screen into a revenue line rather than a cost centre.
Start with a kiosk assessment
Let's look at your store.
Tell us the stores, the campaign, and the budget you want to control. We will map the kiosk, the integrations, and the rollout before you buy hardware.
Start a kiosk assessment